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PRIVACY POLICY

Last Updated: 13.08.2024

Nash & Arrow respects and values your privacy. This privacy policy for Nash & Arrow S.L.U. (doing business as Nash & Arrow) (”we”, “us”, or “our”) describes how and why we might collect, store, use and/or share (”process”) and secure your information when you use our services and the choices you have about the information you choose to share with us. Please note that all references to ”Nash & Arrow” shall include Nash & Arrow S.L.U. and any of its subsidiaries and group companies. This privacy policy outlines the types of information we collect from website visitors, clients and other third parties through our business operations and services, including via our website, web app and add-ins. Collectively, all our products and related services are referred to as “Services”.



Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@nasharrow.com.

Summary

What personal information do we process?
When you visit, use or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make and the products and features you use.

Do we process any sensitive personal information?
We do not process sensitive personal information.

How do we process your information?
We process your information to provide, improve and administer our services to communicate with you, for security and fraud prevention, and to comply with law. With your consent we may also process your information for other purposes. We will process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information?
We may share information in specific situations with third parties, e.g. via systems to support our core operations which are offered by third parties.

How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security systems and improperly collect, access, steal, or modify your information.

What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean that you have certain rights regarding your personal information.

How do you exercise your rights?
The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

What information do we collect?

Personal information:
We collect personal information that you voluntarily provide to us when you register on the Services, when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services and/or otherwise when you contact us.

Sensitive Information:
We do not process any sensitive information.

For career candidates:
If you are accessing the Services to inquire about employment with Nash & Arrow, the information we gather may include, but is not limited to: your name, physical and email addresses and phone number(s). If you are submitting an employment application, the information we gather may include your user name/password and any additional employment-related information that you choose to provide, potentially including your CV.

For corporate professionals:
Via our Services, we make available certain information on corporate professionals such as company board members. The information we collect on corporate professionals may collect their name, job title, current location, LinkedIn URL and age.

Information submitted to us:
You agree that Nash & Arrow is free to use the content of any communications submitted by you via the Services, including any ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing, manufacturing, and/or marketing goods or Services. Nash & Arrow will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: you grant us permission to do so; we send you an end notice to you that the materials or other information you submit to a particular part of a Service will be published or otherwise used with your name on it; or we are required to do so by law.

Website:
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services as well as for internal analysis and reporting purposes. Like many businesses, we collect information through cookies and similar technologies. The information we collect may include log and usage data. This log and usage data includes service-related, diagnostic and performance information which our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, unique advertising identifier and track your anonymised information about your use of our Services, device event information (such as system activity, error reports and hardware settings).

How do we process your information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts.
We may process your information so you can create and log in to your account, as well as keep your account in working order.

To deliver and facilitate the delivery of the Services to our users.
We may process your information to provide you with our Services. We will engage in these activities to manage our contractual relationship with you and to fulfil our contractual obligations.

To respond to user inquiries/offer support to users.
We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

To send administrative information to you.
We may process your information to send you details about our Services, changes to our terms and conditions and other similar information.

To process billing.
We may process your information to complete business transactions.

To request feedback.
We may process your information when necessary to request feedback and to contact you about your use of our Services.

To send you marketing and promotional communications.
We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. We may also process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

To protect our Services.
We may process your information as part of our efforts to keep our Services safe and secure.

To identify usage trends.
We may process information about how you use our Services to better understand how they are being used so we can improve them.

To reach out to candidates.
We may process information submitted by candidates seeking employment at Nash & Arrow to reach out to them in connection with the hiring process.

To enable user-to-user communications.
We may process your information if you choose to use any of our offerings that allow for communication with other users within your organization.

To comply with law and regulations.
We may use process your information when deemed as necessary to comply with applicable legal and regulatory requirements.

What legal bases do we rely on to process your information?

The General Data Protection Regulation (”GDPR”) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

Performance of a contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or, at your request, prior to entering into a contract with you.

Legitimate interest. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send users information about our products and services
- Analyze how our Services are used so we can improve them to engage and retain users
- Support our marketing activities
- Diagnose problems
- Understand how our users use our products and services so we can improve user experience.

Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved in.

When and with whom do we share your personal information?

Vendors, consultants and other third-party service providers. We may share your data with third-party vendors, service providers, contractors or agents (”third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
- Cloud computing services
- Website infrastructure providers
- Data storage service providers
- Data analytics services
- Verification service providers
- Finance and accounting tools
- Conference and event organizers

We also may need to share your personal information in the following situations:

Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

What are your privacy rights?

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

Opting-out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Do we make updates to this notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible and you will find this information on the top of this page. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How can you contact us about this notice?

If you have questions or comments about this notice, please contact us via the contact button in the navigation bar above.